In this new series, we want to guide you with more extensive detail on the different characteristics and functionalities of Phase. This will help you understand the product better and get familiar with its way of working whether you have acquired a unit already or are considering purchasing a Phase soon. In this first post, we want to show you the different animations of Phase’s LEDs, what they mean, and how to identify the correct behavior for each case to ensure Phase is working properly.
1. Power and connection
There are two small LEDs in the back of the Phase Receiver that are important to determine proper functioning. First, there is the lightning icon which indicates that the Receiver is correctly powered. Second, the connect icon, which lights up indicating the Phase Receiver is connected and communicating to a laptop.
When the Remotes are placed on the Phase Receiver, they automatically start charging if your Phase is connected to a computer or power outlet. The normal animation on the Remotes’ LED is an upwards movement (as if the Remotes are filling) and the LED dots on the Phase Receiver should be showing an inside-to-outside motion.
You will notice that the movement of the LEDs on both your Remotes and the Receiver’s dots will stop. They will continue to be still and lit. This means your Remotes are now fully charged.
3. Linking your Remotes
Two LED animations will indicate successfully completed steps while linking your Remotes. First, when long-pressing the setup buttons A or B to link with a Remote, the Remote’s LED will flash for a few seconds and will stop shortly after. If the color of the Remote’s LED strip and its respective setup button is the same, it means the Remote has been properly linked at it is connected and communicating with that specific deck.
When you take the Remote out of the Phase Receiver, the setup button will turn white, and the Remote’s LED will maintain its color. This behavior is correct.
4. Disconnected Remotes
If you disconnect a Remote by linking another one to the same deck of the Phase Receiver, the current linked Remote’s LED strip will start flashing red and will turn white. This means the Remote has been disconnected. A white LED color on any Remote indicates that said Remote is not linked to a Phase Receiver.
For proper calibration, the Remotes should be placed on a still and flat surface. The color on the LED strip will move up and down indicating the calibration is in process. This should last a few seconds (never more than 30 seconds) until the LED strip is filled up, which means the Remotes are ready to be used.
6. Remaining battery
Paying attention to the LED dots on the Phase Receiver while performing is important since they display the battery percentage left on the corresponding Remote. The lower the battery, the fewer dots will be lit.
7. Pause mode
When pause mode is activated by pressing one of the setup buttons, both the LED strip on the Remote and the corresponding setup button will slightly flash.
Additionally, the LEDs “A” and/or “B” in the back of the Phase Receiver will flash as well when pause mode is enabled. This will inform you that the communication has been suspended with that specific deck. To disable pause mode, simply press the corresponding setup button again.
8. Low battery
When the battery of one Remote gets low, the bottom of the LED strip will start flashing and the color will turn red. Additionally, two LED dots on the Phase Receiver will start flashing too. This is a sign that your Remotes need to be charged. After the Remotes have displayed the low battery animation, you will have approximately 20 minutes before they turn off. If you need to fully discharge your Remotes, leave them out of the powered Phase Receiver until the LED turns off. This process can take up to 24 hours, even if the LED is off.
9. Updating your Remotes
After you followed the updating process in Phase Manager, keep in mind that you need to take the Remotes out of the Phase Receiver and wait until the LEDs are completely still and filled. This animation might take a few seconds longer than others you may have seen while using the product. Please be patient and wait until it is finished before proceeding to use your Phase.
If you have any questions concerning your Phase, please visit our support section or directly contact our product specialists at firstname.lastname@example.org. Don’t hesitate to leave your thoughts and comments in the section below, we will be happy to talk to you directly there!