WHAT’S NEW IN PHASE MANAGER?

Update 2.1.16 (beta)

POSTED ON FEBRUARY 22nd, 2021 BY PHASE TEAM

On February 16th, we have released the following improvement to Phase Manager:

  • The update contains the new Firmware 6 (beta) update, allowing access to the Serato HID integration,
  • A new display of the battery percentage level via the screen in Phase Manager when the Remote is charging,  
  • Brand-new USB integration via HID with Serato DJ Pro, 
  • Additional HID section in the settings’ Setup tab, including tutorials,
  • New “Double-Tap” calibration feature available as a beta in the settings’ Calibration tab, 
  • Overall rework of the UI/UX to facilitate and improve the user experience, 
  • Global improvement of the firmware update process for more efficiency and stability.

Update 2.1.8

POSTED ON MARCH 5th, 2021 BY PHASE TEAM

On March 5th, we have released the following improvement to Phase Manager:

  • Minor stability fix of the software,
  • Bug resolution of the downgrade from beta Firmware 6 to Firmware 5.

Update 2.1.7

POSTED ON OCTOBER 21st, 2020 BY PHASE TEAM

On October 21st, we have released the following improvement to Phase Manager.

  • Resolution of the specific bug, which prevented updating Phase from Firmware 1 into a newer version.

Update 2.1.6

POSTED ON OCTOBER 9th, 2020 BY PHASE TEAM

On October 9th, we have released the following improvement to Phase Manager.

  • Rework of the Remote captors’ sensitivity in order to improve the user’s experience with Traktor and resolve an issue affecting the Remotes’ stability.
  • Resolution of other minor issues occurring on the Remotes color picker home page, and text wording modifications.

Update 2.1.5

POSTED ON SEPTEMBER 28th, 2020 BY PHASE TEAM

On September 28th, we have released the following improvement to Phase Manager.

  • Improvement of the overall stability of the update process. 

Update 2.1.4

POSTED ON SEPTEMBER 10th, 2020 BY PHASE TEAM

On September 9th, we have released the following improvement to Phase Manager.

  • New color customization feature: Multicolor gradient on the Remotes’ LEDs; rework of the color tab UI now displaying the real-time color information of the Remotes.
  • Resolution of a bug occurring during the unit renaming process.

Update 2.1.3

POSTED ON JULY 23rd, 2020 BY PHASE TEAM

On July 23rd, we have released the following improvement to Phase Manager.

  • Fix a major issue that was preventing some new users to properly open Phase Manager.

Update 2.1.2

POSTED ON JULY 22nd, 2020 BY PHASE TEAM

On July 22nd, we have released the following two improvements to Phase Manager.

  • Fix of random crashes occurring during the updating process.
  • Improvement of Phase detection issues after connecting the Receiver related to specific USB configuration.

Update 2.1.1

POSTED ON JULY 8TH, 2020 BY PHASE TEAM

On July 8th, we have released new improvements and features on Phase Manager adding the following:

  • Tutorial pop-ups to accompany Phase users: Behavior and features explanations such as Remotes’ status to understand better how your Phase works.
  • New wording and translations: to define with more accuracy all Phase behavior, such as “linked/unlinked” Remotes, which indicate when a Remote is correctly connected to the Phase Receiver or not.
  • Rework of UI elements: to deliver an enhanced user experience.
  • Resolution of various bugs: occurring during update and connection.

Update 2.1.0

POSTED ON JUNE 30, 2020 BY PHASE TEAM

We are happy to release the new configuration software for Phase, called “Phase Manager”.

As Phase has evolved with the latest firmware update, so must do its configuration software to ensure the best product experience since the moment users plug Phase for the first time. In this new software users will find:

  • A complete redesign of the interface: With improvements of the user experience including new features and customization options.
  • A new dashboard with the integration of product behavior: Phase Manager provides real-time information about the user’s device. The goal is to help Phase users understand the product better by displaying information such as immediate connection status (linked/unlinked) and battery percentage.
  • A simpler updating process of Phase: All Phase elements are now automatically updated at once in just a few minutes. To learn more about the updating process check this step-by-step guided tutorial.
  • A cross-platform software to send updates automatically and remotely: Phase Manager is available as a cross-platform, which represents an important improvement as it will allow us to send updates and new features to users in real-time. As a cross-platform, Phase Manager will be available for macOS, and will also be more accessible for Windows users since it is no longer required to re-download the app with every firmware update in the Windows store.
  • Enhanced connectivity and accessibility: We have included resolution of minor USB connectivity bugs, and availability in three languages: English, French, and Spanish, as requested by many of our users.


Thanks again to all our users for their support and feedback. If you have any questions about Phase, don’t hesitate to visit our support section or to contact our product specialists directly at support@mwm-store.com.

Check out our video tutorials to know more about Phase features and its updating process.

14 thoughts on “WHAT’S NEW IN PHASE MANAGER?

  1. DJBOOSKI808 Reply

    THANKS PHASE TEAM FOR MAKING A GREAT PRODUCT BETTER….RESPECT..LOVE …LIGHT
    ONE OF THE ELEMENTS SHALL CONTINUE TO PROSPER..THE DJ…..

    • Phase Team Reply

      Merci Booski! Your words motivate us to keep working hard every day. We’re honored to have you on the journey with us!

  2. DJ Elo Reply

    Love the dedication that the Phase Team is putting forth in this new technology. I am proud to be part of the family, day one. Thanks, and I am looking forward to the advancement of this great product. Keep up the good work. It’s doesn’t go un-noticed.

    • Phase Team Reply

      Hey Elo – Thank you for the kind words and for being on the journey with us since Day 1! It definitely motivates us to keep breaking new grounds and finding more solutions for all of our users. We’ll hopefully see you out there soon! 😁

  3. Sunny Jackson Reply

    I really happy with the product even though the drift isn’t completely off with this phase management. Thanks

  4. djs0be Reply

    Muchísimas gracias por vuestra proactividad con el producto, phase esta siendo cada vez mejor y los usuarios de serato estamos ansiosos de que llegue esa unión entre Phase X Serato. Muchas gracias por vuestro trabajo. Un abrazo desde España.

  5. JK Reply

    Hey guys, I just recently updated my Phase Remotes from 2.1.3 version to the 2.1.7, my question is, if I download the latest update, will I get the other previous updates as well or do I have to go back download each update individually?

    Thank you for your time and help & for making a GREAT product!!!!

    • Phase Team Reply

      Hey there! Thanks for your message. 🙂

      When you update your Phase to the latest version, you benefit from all the previous versions + the improvements and new features made in between them. Therefore, you get the best of both worlds. 😉

      Thanks so much for you support and kinds words, don’t hesitate to reach out if you have any questions!

  6. Cesar Herrera Reply

    This product is great congratulations. I have two products on it, why should one go to another usb cable to be read by the pc? and second, the battery charge is normal that even being charged at the same time the B decreases more than the A.

    • Phase Team Reply

      Hey Cesar, thank you for your kind words!
      In order to provide you with the most efficient and personalized help you need, I advise you to contact our product specialists here. With the information of your setup and issues description, they will be able to help you more efficiently. Don’t hesitate to add pictures or videos, that helps! Let me know if you need any other help. 🙂

  7. juan gonzalez Reply

    cuando pues sera la union con Serato por eso compre los phases
    espero ya pronto porfavor nos tengan noticias ya estamos desesperados
    ya no anuncian nada

    • Phase Team Reply

      Hey Juan,

      Sorry, but we don’t speak Spanish! However, all we can say about the integration is that it is at the private beta testing stage now and once this is done, we can move forward! Meaning, the integration is coming soon, so stay tuned. 😉

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